/* Rediseño visual del formulario público PQRSF (Bootstrap 5 + CSS propio, sin Tailwind) */

:root {
    --pqrsf-navy: #0A2A3F;
    --pqrsf-blue: #0093DB;
    --pqrsf-blue-dark: #0070A8;
}

body {
    background: #F1F5F9;
}

.pqrsf-page {
    display: flex;
    flex-direction: column;
    min-height: 100vh;
}

/* Encabezado */
.pqrsf-header {
    background: var(--pqrsf-navy);
    padding: 1.1rem 1.5rem;
}

.pqrsf-header-inner {
    max-width: 900px;
    margin: 0 auto;
}

.pqrsf-logo {
    height: 40px;
    width: auto;
}

/* Hero */
.pqrsf-hero {
    background: #F1F5F9;
    padding: 2.5rem 1.5rem 1.5rem;
    text-align: center;
}

.pqrsf-hero-inner {
    max-width: 720px;
    margin: 0 auto;
}

.pqrsf-hero-title {
    color: var(--pqrsf-navy);
    font-weight: 800;
    font-size: 2rem;
    margin-bottom: 0.5rem;
}

.pqrsf-hero-tipos {
    color: var(--pqrsf-blue);
    font-weight: 600;
    font-size: 0.95rem;
    margin-bottom: 0.75rem;
}

.pqrsf-hero-texto {
    color: #475569;
    font-size: 0.95rem;
    margin-bottom: 0;
}

.pqrsf-requerido {
    color: #dc2626;
    font-weight: 700;
}

/* Contenedor principal + tarjeta blanca */
.pqrsf-main {
    flex: 1;
    max-width: 900px;
    margin: 0 auto;
    padding: 0 1.25rem 2.5rem;
    width: 100%;
}

.pqrsf-cargando {
    text-align: center;
    color: #718096;
    padding: 3rem 0;
}

.pqrsf-card {
    background: #fff;
    border-radius: 1rem;
    box-shadow: 0 10px 35px -5px rgba(10, 42, 63, 0.08), 0 8px 16px -6px rgba(10, 42, 63, 0.04);
    border: 1px solid rgba(226, 232, 240, 0.8);
    overflow: hidden;
}

.pqrsf-card.d-none,
.pqrsf-cargando.d-none,
.d-none {
    display: none !important;
}

.pqrsf-seccion {
    padding: 1.75rem 1.5rem;
    border-bottom: 1px solid #F1F5F9;
}

.pqrsf-seccion:last-child {
    border-bottom: none;
}

.pqrsf-seccion-titulo {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    margin-bottom: 1.25rem;
}

.pqrsf-seccion-numero {
    width: 2.1rem;
    height: 2.1rem;
    border-radius: 0.65rem;
    background: var(--pqrsf-blue);
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    flex-shrink: 0;
}

.pqrsf-seccion-titulo i {
    color: var(--pqrsf-blue);
    font-size: 1.1rem;
}

.pqrsf-seccion-titulo h2 {
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--pqrsf-navy);
    margin: 0;
}

.pqrsf-campo {
    margin-top: 1.25rem;
}

.pqrsf-campo:first-child {
    margin-top: 0;
}

.pqrsf-label {
    display: block;
    font-size: 0.8rem;
    font-weight: 600;
    color: #1F2933;
    margin-bottom: 0.4rem;
}

.pqrsf-label-flex,
.pqrsf-label-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
}

.pqrsf-solo-lectura {
    font-size: 0.7rem;
    font-weight: 400;
    color: #94a3b8;
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
}

.pqrsf-ayuda {
    font-size: 0.72rem;
    color: #94a3b8;
    margin: 0.35rem 0 0;
}

/* Inputs con ícono a la izquierda */
.pqrsf-input-icono {
    position: relative;
}

.pqrsf-input-icono > i {
    position: absolute;
    left: 0.85rem;
    top: 50%;
    transform: translateY(-50%);
    color: #94a3b8;
    font-size: 0.95rem;
    pointer-events: none;
}

.pqrsf-input-icono .form-control {
    padding-left: 2.4rem;
}

.pqrsf-input-readonly {
    background: #F8FAFC;
    color: #64748b;
    cursor: not-allowed;
}

.form-control,
.form-select {
    border: 2px solid #e2e8f0;
    border-radius: 0.75rem;
    padding: 0.6rem 0.9rem;
    font-size: 0.9rem;
}

.form-control:focus,
.form-select:focus {
    border-color: var(--pqrsf-blue);
    box-shadow: 0 0 0 3px rgba(0, 147, 219, 0.15);
}

.select2-container--bootstrap-5 .select2-selection {
    min-height: 42px;
    border: 2px solid #e2e8f0;
    border-radius: 0.75rem;
}

/* head.php carga el tema select2-bootstrap-5 LTR y luego el RTL (compartido por toda la app);
   el RTL deja la flecha a la izquierda. La forzamos de vuelta a la derecha solo en esta página. */
.select2-container--bootstrap-5 .select2-selection--single {
    padding: 0.375rem 2.25rem 0.375rem 0.75rem !important;
    background-position: right 0.75rem center !important;
}

.pqrsf-empresa-box {
    background: rgba(0, 147, 219, 0.06);
    border: 1px solid rgba(0, 147, 219, 0.15);
    border-radius: 0.85rem;
    padding: 1rem;
}

.invalid-feedback {
    color: #c53030;
    font-size: 0.8rem;
    margin-top: 0.3rem;
}

.invalid-feedback:empty {
    display: none;
}

.pqrsf-contador {
    font-size: 0.75rem;
    color: #94a3b8;
    font-variant-numeric: tabular-nums;
}

.pqrsf-contador.pqrsf-contador-limite {
    color: #c53030;
    font-weight: 600;
}

/* Tarjetas de "¿Qué desea interponer?" -- radios reales estilizados */
.pqrsf-tipos-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 0.65rem;
}

@media (min-width: 576px) {
    .pqrsf-tipos-grid {
        grid-template-columns: repeat(3, 1fr);
    }
}

@media (min-width: 768px) {
    .pqrsf-tipos-grid {
        grid-template-columns: repeat(5, 1fr);
    }
}

.pqrsf-tipo-card {
    position: relative;
    display: block;
    cursor: pointer;
}

.pqrsf-tipo-radio {
    position: absolute;
    clip: rect(0, 0, 0, 0);
    pointer-events: none;
}

.pqrsf-tipo-card-visual {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    text-align: center;
    padding: 0.9rem 0.5rem;
    border-radius: 0.85rem;
    border: 1px solid #e2e8f0;
    background: #fff;
    color: #475569;
    transition: all 0.15s ease;
    height: 100%;
}

.pqrsf-tipo-card-visual i {
    font-size: 1.2rem;
    margin-bottom: 0.4rem;
    width: 2.1rem;
    height: 2.1rem;
    line-height: 2.1rem;
    border-radius: 0.5rem;
    background: #F1F5F9;
    color: var(--pqrsf-blue);
    display: block;
    text-align: center;
}

.pqrsf-tipo-card-visual span {
    font-weight: 700;
    font-size: 0.78rem;
}

.pqrsf-tipo-card:hover .pqrsf-tipo-card-visual {
    border-color: #cbd5e1;
    background: #F8FAFC;
}

.pqrsf-tipo-radio:checked ~ .pqrsf-tipo-card-visual {
    background: var(--pqrsf-blue);
    border-color: var(--pqrsf-blue);
    color: #fff;
    box-shadow: 0 6px 14px -4px rgba(0, 147, 219, 0.4);
    transform: translateY(-2px);
}

.pqrsf-tipo-radio:checked ~ .pqrsf-tipo-card-visual i {
    background: rgba(255, 255, 255, 0.2);
    color: #fff;
}

.pqrsf-tipo-radio:focus-visible ~ .pqrsf-tipo-card-visual {
    outline: 3px solid var(--pqrsf-blue);
    outline-offset: 2px;
}

/* Zona de arrastrar y soltar */
.pqrsf-dropzone {
    border: 2px dashed #cbd5e1;
    border-radius: 1rem;
    padding: 2rem 1.25rem;
    text-align: center;
    cursor: pointer;
    background: #F8FAFC;
    transition: all 0.15s ease;
}

.pqrsf-dropzone:hover,
.pqrsf-dropzone:focus-visible {
    border-color: var(--pqrsf-blue);
    background: rgba(0, 147, 219, 0.05);
}

.pqrsf-dropzone:focus-visible {
    outline: 3px solid var(--pqrsf-blue);
    outline-offset: 2px;
}

.pqrsf-dropzone.pqrsf-dropzone-activa {
    border-color: var(--pqrsf-blue);
    background: rgba(0, 147, 219, 0.08);
}

.pqrsf-dropzone-icono {
    width: 3rem;
    height: 3rem;
    border-radius: 50%;
    background: #fff;
    border: 1px solid #e2e8f0;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 0.75rem;
    color: var(--pqrsf-blue);
    font-size: 1.3rem;
}

.pqrsf-dropzone-titulo {
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--pqrsf-navy);
    margin-bottom: 0.25rem;
}

.pqrsf-adjuntos-info {
    font-size: 0.78rem;
    color: #64748b;
    margin: 0;
}

.pqrsf-adjuntos-lista-contenedor {
    margin-top: 1rem;
}

.pqrsf-adjuntos-titulo {
    font-size: 0.78rem;
    font-weight: 600;
    color: #475569;
    display: block;
    margin-bottom: 0.5rem;
}

.pqrsf-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.pqrsf-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.4rem 0.6rem;
    background: #F1F5F9;
    border: 1px solid #e2e8f0;
    border-radius: 0.6rem;
    font-size: 0.78rem;
    color: #1F2933;
}

.pqrsf-chip.pqrsf-chip-invalida {
    background: #fed7d7;
    border-color: #feb2b2;
    color: #c53030;
}

.pqrsf-chip i.pqrsf-chip-icono {
    color: var(--pqrsf-blue);
}

.pqrsf-chip-quitar {
    border: none;
    background: transparent;
    color: #94a3b8;
    cursor: pointer;
    display: flex;
    align-items: center;
    padding: 0.1rem;
    border-radius: 50%;
}

.pqrsf-chip-quitar:hover {
    color: #c53030;
    background: rgba(197, 48, 48, 0.1);
}

/* Autorización */
.pqrsf-autorizacion-box {
    background: #F8FAFC;
    border: 1px solid #e2e8f0;
    border-radius: 0.85rem;
    padding: 1rem 1.1rem;
}

.pqrsf-link-modal {
    border: none;
    background: none;
    padding: 0;
    color: var(--pqrsf-blue);
    font-weight: 600;
    text-decoration: underline;
    cursor: pointer;
}

.pqrsf-link-modal:hover {
    color: var(--pqrsf-blue-dark);
}

/* Respeta los saltos de linea y parrafos del texto de Habeas Data que viene de la BD */
#habeasModalTexto {
    white-space: pre-line;
}

/* Honeypot: fuera de pantalla, nunca display:none */
.pqrsf-hp {
    position: absolute;
    left: -9999px;
    top: -9999px;
    width: 1px;
    height: 1px;
    overflow: hidden;
}

/* Botón enviar */
.pqrsf-btn-enviar {
    width: 100%;
    padding: 0.9rem 1.5rem;
    border: none;
    border-radius: 0.85rem;
    background: var(--pqrsf-blue);
    color: #fff;
    font-weight: 700;
    font-size: 1rem;
    box-shadow: 0 8px 20px -6px rgba(0, 147, 219, 0.4);
    transition: all 0.15s ease;
    margin-top: 0.5rem;
}

.pqrsf-btn-enviar:hover:not(:disabled) {
    background: var(--pqrsf-blue-dark);
    transform: translateY(-1px);
}

.pqrsf-btn-enviar:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

.pqrsf-btn-caption {
    text-align: center;
    font-size: 0.8rem;
    color: #64748b;
    margin: 0.65rem 0 0;
}

.error-message {
    display: none;
    background: #fed7d7;
    color: #c53030;
    padding: 0.65rem 0.9rem;
    border-radius: 0.6rem;
    margin-bottom: 0.75rem;
    border-left: 4px solid #e53e3e;
    font-size: 0.85rem;
}

.error-message.show {
    display: block;
}

/* Pie de página */
.pqrsf-footer {
    background: var(--pqrsf-navy);
    padding: 1.75rem 1.5rem;
    margin-top: auto;
}

.pqrsf-footer-inner {
    max-width: 900px;
    margin: 0 auto;
}

.pqrsf-footer-cols {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1.5rem;
    align-items: start;
}

.pqrsf-footer-contacto p {
    color: rgba(255, 255, 255, 0.85);
    font-size: 0.82rem;
    margin: 0 0 0.5rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.pqrsf-footer-contacto p:last-child {
    margin-bottom: 0;
}

.pqrsf-footer-contacto i {
    color: rgba(255, 255, 255, 0.6);
}

.pqrsf-footer-marca {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 0.75rem;
}

.pqrsf-footer-logo {
    height: 40px;
    width: auto;
}

.pqrsf-footer-redes {
    display: flex;
    gap: 0.6rem;
}

.pqrsf-footer-redes a {
    width: 2.2rem;
    height: 2.2rem;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.1);
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.05rem;
    transition: background 0.15s ease;
}

.pqrsf-footer-redes a:hover {
    background: rgba(255, 255, 255, 0.25);
    color: #fff;
}

.pqrsf-footer-legal {
    text-align: center;
    border-top: 1px solid rgba(255, 255, 255, 0.15);
    margin-top: 1.25rem;
    padding-top: 0.9rem;
}

.pqrsf-footer-legal p {
    color: rgba(255, 255, 255, 0.85);
    font-size: 0.78rem;
    margin: 0 0 0.35rem;
}

.pqrsf-footer-legal p:last-child {
    margin-bottom: 0;
}

.pqrsf-footer-razon {
    font-weight: 700;
    color: #fff !important;
}

@media (max-width: 576px) {
    .pqrsf-footer-cols {
        grid-template-columns: 1fr;
        gap: 1.25rem;
    }

    .pqrsf-footer-marca {
        align-items: center;
    }
}

/* Éxito (SweetAlert) */
.pqrsf-radicado-popup {
    text-align: center;
}

.pqrsf-radicado-valor {
    display: inline-block;
    font-size: 1.6rem;
    font-weight: 700;
    letter-spacing: 0.05em;
    color: #2f855a;
    background: #c6f6d5;
    border-radius: 12px;
    padding: 0.6rem 1.2rem;
    margin: 0.75rem 0;
    word-break: break-all;
}

.pqrsf-btn-copiar {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    margin-left: 0.5rem;
    padding: 0.4rem 0.9rem;
    border: 2px solid var(--pqrsf-blue);
    border-radius: 0.75rem;
    background: #fff;
    color: var(--pqrsf-blue);
    font-weight: 600;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.15s ease;
}

.pqrsf-btn-copiar:hover {
    background: var(--pqrsf-blue);
    color: #fff;
}

/* Resultados de Select2 de Ciudad: municipio en negrita, departamento en gris debajo */
.pqrsf-ciudad-opcion {
    padding: 0.1rem 0;
}

.pqrsf-ciudad-municipio {
    font-weight: 700;
    color: #1F2933;
    font-size: 0.88rem;
}

.pqrsf-ciudad-departamento {
    color: #94a3b8;
    font-size: 0.75rem;
}

/* !important: el tema select2-bootstrap-5 fija este fondo con una cadena de selectores
   mas especifica (.select2-container--bootstrap-5 .select2-dropdown .select2-results__options
   .select2-results__option.select2-results__option--highlighted), que gana por especificidad
   aunque este override cargue despues. */
.select2-container--bootstrap-5 .select2-results__option--highlighted {
    background-color: rgba(0, 147, 219, 0.12) !important;
}

.select2-container--bootstrap-5 .select2-results__option--highlighted .pqrsf-ciudad-municipio {
    color: #0A2A3F;
    font-weight: 700;
}

.select2-container--bootstrap-5 .select2-results__option--highlighted .pqrsf-ciudad-departamento {
    color: #0070A8;
}

/* Opción ya seleccionada al reabrir el desplegable (fondo azul del tema, sin estar resaltada) */
.select2-container--bootstrap-5 .select2-results__option[aria-selected="true"]:not(.select2-results__option--highlighted) .pqrsf-ciudad-municipio,
.select2-container--bootstrap-5 .select2-results__option[aria-selected="true"]:not(.select2-results__option--highlighted) .pqrsf-ciudad-departamento {
    color: #fff;
}

.pqrsf-avisos {
    text-align: left;
    margin-top: 1rem;
    padding-left: 1.2rem;
    color: #7b6000;
}

@media (max-width: 576px) {
    .pqrsf-seccion {
        padding: 1.35rem 1.1rem;
    }

    .pqrsf-hero-title {
        font-size: 1.6rem;
    }

    .pqrsf-hero {
        padding: 2rem 1rem 1.25rem;
    }

    .pqrsf-logo,
    .pqrsf-footer-logo {
        height: 32px;
    }
}